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Customer Service Information

To make sure you get the best possible service, we've included a number of ways you may use to contact The Matilda Company.


By telephone:  

Monday - Friday, 8:00am - 6:00pm (EST)
Saturday - Sunday, 9:00am - 2:00pm
1-800-298-3339
203-269-4341


Showroom hours:  

Monday - Wednesday:  9:00am - 6:00pm (EST)
Thursday:  9:00am - 8:00pm
Friday:  9:00am - 6:00pm
Saturday:  9:00am - 2:00pm  Google Directions

View our television commercial

By email:   Email Us

By mail:  

The Matilda Company
126 South Turnpike Rd.
Wallingford, CT 06492

 

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Return Policy

Our return policy is simple: Within 30 days you may return any item in its original condition for exchange or full refund (less shipping charges if any). To return, please use the label provided on the packing slip.

Note: Packages without the return label will not be accepted.

Note: We do not accept returns on layaway orders or personalization.









Email Us  with your questions or comments.

Madame Alexander Dolls   Berta Hummel Figurines   Madame Alexander Figurines      Hummel Figurines   Gene Dolls   Tiffany Style Lamps   Armani Figurines   
Madame Alexander   Marie Osmond Dolls





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