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Customer Service Information
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To make sure you get the best possible service, we've included a number of ways you may use to contact The Matilda Company.
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By telephone: |
Monday - Friday, 8:00am - 6:00pm (EST)
Saturday - Sunday, 9:00am - 2:00pm
1-800-298-3339
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Showroom hours:
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Monday - Friday: 9:00am - 6:00pm (EST)
Saturday: 9:00am - 2:00pm Google Directions
 View our television commercial
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| By email: |
Email Us
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| By fax: |
(203) 294-9142 |
By mail: |
The Matilda Company
126 South Turnpike Rd.
Wallingford, CT 06492 |
Return Policy |
Our return policy is simple: Within 30 days you may return any item in its original condition for exchange or full refund (less shipping charges if any). To return, please use the label provided on the packing slip.
Note: Packages without the return label will not be accepted.
Note: We do not accept returns on layaway orders or personalization.
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